Refund policy

Because each Bokini piece is handmade individually in small batches, we are unable to accept returns or offer refunds at this time.

We do accept size exchanges within 7 days of confirmed delivery, subject to the following conditions:

• The item must be unworn, unwashed, and in original condition.
• The protective hygiene liner must remain attached, intact, and unaltered.
• Items with a removed, altered, damaged, or missing hygiene liner are not eligible for exchange.
• The customer is responsible for return shipping costs.
• Exchanges are subject to product availability. If the requested size is unavailable, store credit may be offered instead.

To request a size exchange, email support@bokiniswim.com with your order number and requested size.

If your order arrives damaged, defective, or incorrect, please contact us at support@bokiniswim.com within 7 days of delivery and include your order number and clear photos of the issue. We will review the issue and work with you on an appropriate resolution.